I am experiencing a database problem. I am having trouble accessing a database. What should I do?

Answer

If you can't access our electronic or online databases, or see a "usage limit exceeded" message while trying to download files from a database, please follow the steps in our Troubleshooting Database Connections Problem web page, especially if you are experiencing difficulties outside of our Reference Desk service hours. There is a Database & Electronic Resource Problem Reporting Form on the Troubleshooting webpage if the suggestions do not work.

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  • Last Updated Jun 16, 2022
  • Views 19
  • Answered By Erie Taniuchi

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